Prepare for your Aloha adventure
This page is for you, trip planners. Either you are the Type-A personality of the group and live for this kind of detail, or you’ve stepped up to the plate because someone has to. Either way, the information below should answer any and all questions and help you plan your Big Island ATV Tour or Polynesian Wood Carving Tour with us. If you’re looking for things to do in Kailua-Kona, you’ve made the right choice with Aloha Adventure Farms!
Where are you located?
We are located near Kailua-Kona on the western coast of the Big Island of Hawaii. Find directions to our location here. Please note that the Big Island (island of Hawaii) is not the same as Honolulu (island of O’ahu), Kauai, Maui, or Lanai.
What if I need to cancel?
Purchasing Trip Protection (15% of the tour cost) during checkout allows you to cancel or reschedule your tour at any time for any reason up to 12 hours prior to trip departure. You will be reimbursed for 80% of your booking, less the cost of trip protection and processing fees. Remember, due to the nature of our tours, scenery and weather may change without notice and any adjustments or cancellations may occur at any time. Please call us for availability.
What if I arrive late?
Our tours leave on time! Please arrive 30 mins early to make sure you are ready to roll at the time you booked. Late arrivals will not be able to join a tour that has already left and refunds are not given.
If it rains will the tours still go out?
The safety of our guests is our number priority and any adverse weather conditions are taken into consideration. Generally, unless there are high winds or lightning threatening (which happens very infrequently) our tours go out rain or shine. Aloha Adventure Farms reserves the right to cancel a tour or reservation if conditions are deemed unsafe. If we do so, we will refund your money for the portion that may have been cancelled. Some tours, such as the Big Island ATV tour, are actually preferred by many guests in rainy weather. The Polynesian cultural wood carving tour is under a covered roof.
Can two people ride on an ATV?
Packing/doubling are not allowed on these Big Island ATV tours. Our equipment accommodates one person per ATV. Our multi passenger Polaris and Honda UTVs can accommodate children 3 years and older or those who do not feel comfortable driving an ATV by them self. Please note, children ages 3 & 4 must be accompanied by a parent on the UTV. Anyone not driving their own, single rider ATV will be driven by a tour guide in the UTV. NO exceptions.
Do I need to make reservations for any of the tours?
Yes, because all tours are guided and limited by our high standards and appropriate “guide to guest” ratios, reservations are highly recommended. Many tours have limited availability and will sell out during the week. Please book as far ahead as possible as there is limited availability year round and these tours usually will sell out 2-3 weeks in advance.
Is there a place to keep belongings while out on a tour?
Please leave extra belongings in your vehicle. We do not have storage lockers. We have a strict no phone / camera policy while operating ATV’s or participating in the carving session. Due to safety and time restraints we ask that you leave the pictures to one of our Staff.
Can I take my own pictures?
Yes! Aloha Adventure Farms is a stunningly beautiful place with amazing things to see! There are some points on the tour where you will not be able to take photos so our staff is there to get the pictures you don’t want to miss! We have extremely affordable options for you to take a digital copy of your entire adventure home with you!
Do you have a place to eat?
Inside our gift shop you will find a variety of snacks and drink along with some great souvenirs. We do not at this time have a restaurant but ask one of our staff, there is lots of great places to eat nearby!
How do I make a reservation?
You can book online or call us at (808) 796-0110.
What's the weight limit?
You must weigh under 350 lbs in order to participate in the Big Island ATV tour. Anyone that weighs 250 lbs or more, we recommend being in good physical condition. We strongly discourage participating if anyone has recurring injuries or recent surgeries.
Because safety is our number one priority, we have the following requirements and restrictions on our Big Island ATV Tours:
- Drivers must be at least 16 years of age and weigh 100-350 lbs and a minimum of 5 ft tall.
- Children between 3-15 years old must ride with our professional guide in the UTV. An adult may accompany them, but the guide will be the one driving. Children ages 3 & 4 must ride with a parent.
- Child pricing is 3-15 years old.
- UTV’s are driven by a guide. No exceptions. Anyone not driving their own, single-rider ATV will be driven by a tour guide in the UTV. If you would like to reserve a UTV for any adults to sit in, please put it in the “notes” section when booking.
- Children from ages 3-17 require a parent or legal guardian (with a legal guardianship letter) to be present.
- All riders must wear closed-toe shoes. Long pants are optional for bugs
- Go Pros or similar devices may be used during stops only, no exceptions!
- We are unable to accommodate expectant mothers, people who have had recent surgery or chronic back and/or neck problems.
Here are our suggestions for what to wear on our Big Island ATV tours:
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Wear clothes you don’t mind getting dirty. Wear long pants and closed shoes.
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We will provide helmets, all required safety gear for the tour.
Guidelines for your Polynesian Wood Carving Tour:
- Must be 8 years old to participate in the carving.
- Only paid participants may accompany the tour.
- Child pricing is 8-15 years old.
- If you wish to book a Carving Tour for 5 or more people, please contact us (808) 796-0110.
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