Return Policy
At Aloha Adventure Farms, we are committed to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied, you may return your item(s) under the following conditions:
- Eligibility for Return:
- Items must be returned within 14 days of the original purchase date.
- The items must be unused, in new condition, and with all original tags attached.
- Condition of Items:
- All returned items must be in their original packaging, with no signs of wear, damage, or alteration.
- We reserve the right to inspect the items and may decline a return if the item(s) do not meet these conditions.
- Return Process:
- To initiate a return, please contact our customer service team at info@alohaadventurefarms.
com - Please include your order number in the email.
- You will receive instructions on how to return the item(s) to us.
- To initiate a return, please contact our customer service team at info@alohaadventurefarms.
- Refunds:
- Once we receive and inspect the returned item(s), we will process your refund to the original payment method within [5] business days.
- Shipping costs are non-refundable, and return shipping fees may apply unless the return is due to a defect or error on our part.
- Exceptions:
- Certain items may be non-returnable or subject to different return policies, such as [customer carvings and or Tikis].
If you have any questions or need further assistance, please do not hesitate to contact us. Thank you for shopping with Aloha Adventure Farms!